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NSW Other
Hospitality / Travel / Tourism
Permanent / Full Time
03/03/2025
Front Office Supervisor/Relief Administration Assistant
  • Premium hospitality venue
  • Salary negotiable based on experience
  • Long term position
Our client is one of the best-known premium level hospitality groups in the region. As a Front Office Supervisor, you will lead a team of dedicated staff in ensuring exceptional customer experience and completion of duties with accuracy and efficiency.  As the Relief Administration Assistant, you will undertake the varied clerical responsibilities assigned by the Administration Team. 
Duties:
  • First point of contact for members and guests
  • Undertake training of new staff members
  • Develop practices to deliver customer positive experience
  • Develop practices to ensure consistency and accuracy in front office duties
  • Maintenance of office files and records
  • Inward and outward correspondence. 
  • Preparation of reports and Agenda’s
  • Dictaphone and board minute experience preferred
  • Processing of invoices
  • Data entry
  • Accurate and speed typing preferred
  • Upkeep of online restaurant booking system
  • Maintain member database
  • Assist with other aspects of management of the facility as instructed by management
About You:
The ideal candidate will be a reliable, and well-presented individual with strong leadership skills who feels they are able to take the next step in their career.

Essential Criteria:
  • Strong leadership skills
  • Previous experience in a leadership role
  • Ability to work independently, initiate and complete tasks.
  • Ability to learn new software program
  • Ability to carry out procedures and instructions allocated by Senior Management
  • Ability to prioritise and multitask to ensure smooth operations of the office.
  • Accuracy and Attention to detail
  • Confidentiality 
  • Excellent communication skills
  • Problem solving skills
  • Strong customer service focus
  • Reliable, and well presented
  • RSA and/or RCG (not essential but required to attain)
APPLY NOW via SEEK or contact Gail on 0473 001 778 for more information.
  

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