Contact Centre

Since 1997 commencing with the very first outbound contact centre in East Melbourne for Telstra, Quest Personnel have a strong tradition of recruiting across all facets of the contact centre, from customer service and outbound sales through to processing, team leaders and management. Through our network of 8 office locations Australia-wide, we specialise in sourcing and managing workforces of any size in a contact centre environment.

Through our advanced recruitment and workforce management technology clients are given full visibility across our recruitment process as well as the management of personnel once they begin working.

We have a vast network of over 25,000 candidates Australia-wide with experience in customer service, contact centre and outbound sales across a range of seniority levels. We take the time to understand your business and its operations to ensure we introduce only those who will add genuine value.

  • Inbound Customer Service 
  • Outbound Sales 
  • Contact Centre Management 
  • Collections
  • Market Research
  • Supervisors/Team Leaders


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