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Brisbane
Call Centre & Customer Service
Casual
24/09/2024
Customer Service and Ramp Agents Required
  • Great Rates
  • View to Permanency
  • Immediate Start
Overview:
As an Airport Customer Service staff member, your primary responsibility will be to provide exceptional customer service to passengers. You'll assist travelers with check-in, baggage handling, security procedures, and inquiries, maintaining a positive experience through your friendly demeanor, attention to detail, and professionalism.  

As a Ramp Agent, your primary responsibilities will include bag room functions, loading and unloading baggage and freight, aircraft receipt, dispatch & pushback, water and waste services and operating ground service equipment.
  
Location:
Cairns Airport, QLD

Start date:
Immediate Start 

Roster:
Flexible roster, between 20-30 hours p/w

Pay Rate:
$30-35 p/h (Day Shift Rate) + Super + Shift Loading
  

Duties will include but not be limited to:
  • Greeting customers with a smile at Check-in
  • Processing and checking travel documents meet requirements
  • Assigning seats on the aircraft
  • Preparing and issuing boarding passes and baggage reclaim vouchers
  • Gate boarding
  • Passenger Marshalling
  • Disruption Management
  • Bag Room functions: scanning and manual handling luggage.
  • Loading / unloading baggage & freight.
  • Aircraft Receipt & Dispatch.
  • Aircraft Pushback.
  • Water and waste services.
  • Operating Ground Service Equipment on Ramp.
  • Cleaning
Criteria:
  • Impeccable grooming and deportment.
  • High proficiency in spoken and written English.
  • Proficient computer skills.
  • Have a current Australian Driver's license (full driver's license)
  • Pass Drug, Alcohol and Audio tests (cost reimbursed after 6 months employment).
  • Capable of obtaining an ASIC card 
  • Have limited restrictions and ability to work around a flexible roster.
  • Ability to work weekends and Public Holidays including Christmas.
  • Commit to shift lengths of at least 4-5 hours per day.
  • Available for 2 weeks' full-time training.
  • Current pushback qualifications highly regarded but not essential
Please note that due to the nature of this work we unfortunately can NOT accept student VISAs (Subclass 500).

APPLY NOW or contact Kate on 0408 609 215 to discuss further.

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