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Payroll Services

Outsourced Payroll

As a specialist in high volume contingent staffing and workforce management, we provide a premium level comprehensive outsourced payroll service that is fully integrated and backed by the latest workforce management software. Quest payroll high volumes of employees weekly and work with some of Australia’s best and most notable corporations assisting them with payroll of contractors in every state and territory. Our service is targeted towards clients seeking a full service outsourced payroll solution, with an accuracy rating of 99% across our workforce in 2019.

We provide a managed service that extends far beyond the highly accurate payroll of large numbers of contractors. Using our internal advanced workforce management software, clients are given access to in depth reporting and analysis across their entire workforce, as well as full visibility of compliance for each contractor.

Reporting
Our payroll team can produce monthly or quarterly reports for each site, team or division across a range of areas including but not limited to:

  • Hours worked
  • Cost centre analysis
  • Break time averages
  • Leave submissions
  • Complaints
  • Incidents
  • Workplace injuries

Surveys and Employee Feedback
As a part of our service, clients can choose to gain direct access to the results of our contractor surveys which we can conduct on our clients behalf. Typically these surveys measure satisfaction in relation to the management of their payroll. However, we can survey contractors on almost any topic and provide live feedback to the client. Common requests from clients for survey feedback include:

  • Job satisfaction
  • Areas for improvement
  • Working hours
  • Work life balance
  • Company satisfaction

Compliance Management 

Quest employ an industry leading internal legal and compliance team with representatives in each state, responsible for managing the compliance of our entire workforce nationally. Payroll clients of Quest are provided with direct access to this team who can assist with the compliance management of any contractor, in any industry, engaged on Quest Personnel’s payroll. For each contractor, Quest can provide the following services at no additional cost:

  • Site and role specific inductions
  • Incident reporting, follow up and mitigation
  • Toolbox meetings
  • Complaints management
  • License and qualification verification and renewal
  • Employment medical and police check verification and renewal

Outsource your payroll to the experts

Quest are the experts in contingent staffing and workforce management, our team have over 30 years of experience managing high volume payroll for some of Australia’s best known ASX listed businesses.

Competitively priced

We provide a highly competitive rate for our payroll service, while also offering a suite of other services to clients as a specialist workforce management firm that our competitors cannot offer such as compliance management, reporting, employee feedback surveys, recruitment and more.

Guarantee accuracy

In 2019 our payroll accuracy rating was 99.98% across our entire contractor workforce, significantly above the national average for payroll services.

Mitigate the risk of your contractor workforce

We go above and beyond for and take joint responsibility for staff on our payroll. Quest Personnel employ an industry leading in-house compliance team tasked with keeping all staff on our payroll safe while onsite and ensuring all compliance standards are met in relation to workplace health and safety and OH&S. We conduct regular site visits as requested and have strong procedures in place to mitigate risk for all workers and advise our clients on ways in which they can reduce the risk of their own workers through improved workplace health and safety protocol.

Have a question? Get in touch with us today and speak directly with a member of our team to receive a tailored quote specific to your business.

 

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