1300 875 947

IT Service Desk Coordinator

  • Carlton, Melbourne, Australia
  • IT

About the Role

Our client is an establised retailer based in the innner city who are undergoing growth and transformation in their IT team.

This role will will be the primary point of contact for the business any technology or analytics related questions and requests.

Responsibilities Include:

  • Provide support to employees across level 1 and 2 support
  • Install, configure and upgrade desktop hardware and peripherals
  • Contributing to the development of documentation and reference materials to streamline future problem resolution
  • Recording and maintaining and maintains hardware and software inventories, site and/or server licensing and user access and security
  • Help to improve the IT systems across multiple user areas.

About You

We are looking for experienced Helpdesk or IT Support Officers who are looking for the nest step in their career. Our client is looking for candidates who are looking to grow and develop with the company with the client being able to offer a clear growth opportunity.

The Ideal Candidate Will Possess

  • 3-5 Years Experience in Simailr Helpdesk, Support or IT Egineer roles
  • Exposure to App Development
  • Srong verbal and written communication skills
  • A positive, flexible attitude and excellent work-ethic
  • Tertiary qualifications in IT highly regarded but not essential
  • Proficient in Microsoft Office Suite administration and support
  • Strong Hardware troubleshooting Skills (PC,MAC, laptop, printers, mobile devices)

Please send a resume using the Apply For This Job button above and if you have questions once this is done, please call Henry on 0473002177.

At Quest Personnel, we are passionate about providing equal employment opportunities for all and embracing diversity in the workplace. We actively encourage jobseekers from any background to apply for our positions.

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