1300 875 947

Medical Receptionist/Admin Assistant

  • Melbourne
  • Administration and Office SupportHealthcare and Social Assistance

Our client is one of Australia’s most successful and trusted health providers and is dedicated to providing patients with the very best of care.

Our ideal candidate will have excellent communication and interpersonal skills as well as being able to thrive working in a supportive team environment. We are looking for a friendly, vibrant and courteous person with a strong focus on customer service who has the ability to remain calm and think clearly during challenging situations

The role will encompass taking on general receptionist duties, with a high volume of phone enquiries. This position will report directly to the Office Manager and have the following key responsibilities:

Experience is not necessary but highly desirable 

Job tasks and responsibilities

Key tasks include but are not limited to:

  • General Administration
  • Front desk reception duties (meeting and greeting)
  • Interview patients for case histories prior to appointments
  • Update and maintain patients’ health records
  • Assist patients with initial paperwork
  • Schedule and coordinate appointments
  • Process insurance claims in compliance with law requirements
  • Use medical software to support all transactions
  • Manage receivable and payable accounts and maintain financial records
  • Answer patients’ queries and ensure quality customer service

Skills and experience

  • Be reliable, efficient and flexible  to work in a highly motivated team environment and autonomously
  • Display excellent time management skills
  • Excellent communication skills and phone manner
  • Have experience in a patient care or customer service orientated role
  • Medical Experience is desirable however not essential

This role demands excellent presentation with above average organisational skills and punctuality, combined with the ability to work independently and as part of a team.

This role demands excellent presentation with above average

Remuneration based on experience.

If this role isn’t for you but you are interested in other opportunities or you know someone who is appropriate, feel free to get in touch.


0437 464 552

Apply now

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